Order Online or Call 1-888-936-BEAR (888-936-2327) Ordering a product from The Rugged Bear is quick and easy. After you select an item, you will be guided through the checkout process and then you will receive an order confirmation. If you prefer to not to order online, you can call us and place a phone order at 1-888-936-BEAR. All orders require from three to seven processing business days. Shipping time is additional and will vary depending upon the chosen shipping method. Questions About Your Order Please direct your questions regarding your order to our Customer Service Department, Monday - Friday, 8:00am to 5:00pm EST at 1-888-936-BEAR. Payment Methods We currently accept Visa, Mastercard, Discover, and American Express. Credit cards accounts are billed at the time of shipment. For best service, please include a daytime telephone number and email address in case there are questions regarding your order. Sales Tax The appropriate sales tax will be added for delivery to: CT, MA, ME, NJ, NY, RI, and VT.